Terms and Conditions

Packaging and Labeling Requirements

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• All items must be securely packed in tea-chest-sized boxes. We advise using appropriate packing materials to safeguard your belongings.

• Each box must be clearly labeled using the labels provided during the check-in process. Improperly labeled or unlabeled items may not be stored or may delay processing.

• Upon acceptance, each box will receive a tamper-proof seal to ensure the security of your items throughout the storage period.

 

Check-In Deadline

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• All boxes must be checked in at the designated temporary storage facility by 4 PM on November 21, 2025.

• Please be aware that no items will be accepted after this deadline. Failure to meet this deadline may result in refusal of storage services.

 

Storage Compliance

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• Boxes left unattended or not checked in through the formal process will not be accepted for storage.

• It is your responsibility to ensure your items are properly delivered to the designated location.

 

Payment Terms

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• Payment is required upfront at the time of check-in. Your items will not be stored unless payment is made.

• The storage fees are as follows:

  • $15 per box per month for regular customers.

  • $12 per box per month for Trinity College subsidy members (valid proof of eligibility required).

 

Storage Period

• The storage period is from November 21, 2025, to February 13, 2026.

• Full payment is required for the entire storage period at the time of check-in, regardless of when the items are retrieved within this period.

 

Payment Enforcement

• No payment, no storage policy: Failure to make payment at the time of check-in will result in non-acceptance of your items for storage.

 

Access Restrictions

• Please note that access to your stored items will be restricted from November 21, 2025, to February 13, 2026.

• We advise that you do not store any items you might need during this period, as access will not be granted.

 

Prohibited Items

• The following items cannot be stored:

  • Perishable items, including food.

  • Hazardous or dangerous materials, including chemicals, flammable substances, and live animals.

 

Item Retrieval

• Your items will be available for retrieval on February 13, 2026.

• A collection window, concluding on March 1, 2026, will be provided for you to collect your items. Please arrange to collect your items within this timeframe.

 

Unclaimed Items

• Any items not collected by March 1, 2026, will be disposed of without further notice. Universal Exports and its affiliates will not be responsible for any loss or damage resulting from unclaimed items being discarded.

 

Liability Disclaimer

• While we strive to ensure the safety and security of your items, Universal Exports and its affiliates are not liable for any loss, theft, or damage to property during the storage period.

• Items are stored at your own risk, and we recommend that you arrange appropriate insurance for valuable or irreplaceable items.